| It is important to realize that any trainer needs two separate sets of skills and knowledge. First, they need to know the topic they are teaching and second, they need to know how to transfer that information to the student. You have probably noticed that there are a lot of training materials and training methods that do not seem to be a good fit for your training needs.
Stemming from the training method, and with an understanding of human communication, effective coaching allows trainers to maintain trust while correcting actions. You will participate in active learning exercises to discover an effective, efficient coaching model. In addition, you will learn and discuss strategies for managing challenging people and difficult personalities.
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