911 Dispatchers play a vital link in the emergency services as they act as the connection between law enforcements, medical services, and the people who need these services.
As a professional 911 dispatcher, you will be required to handle a plethora of telephone calls in a short period of time. In addition to managing these calls while maintaining a positive and caring attitude – no-one wants to speak to a worried emergency operator. This course is designed to give students the knowledge, skills and abilities to become successful and qualified emergency dispatchers.
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