| Recent advances in neuroscience have given us a window into the minds of our customers in a way previously not available. By learning about how the brain processes information, we can better understand how to connect with customers in a manner that is richer, more effective and definitively more satisfying. In a world, where customers have more choices than ever before, providing superior customer service has never been as important as it is now. Taking this course will provide the attendee with a new understanding of customer service which refines their skill level and provides enlightening insights.
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