Navigating Difficult Conversations with Confidence

No one enjoys tough conversations — but avoiding them makes things worse. While they’re rarely comfortable, they can lead to stronger relationships and better outcomes when handled with clarity and empathy. This interactive, hands-on class helps you find the balance between honesty and compassion so you can address workplace conflict, feedback, or sensitive issues with confidence. Through guided practice and real-world examples, you’ll learn how to prepare, stay grounded under pressure, and communicate with respect and purpose — turning challenging discussions into opportunities for growth and connection.


Instructor: Debbie Borek