Neuroscience of Conflict Management

What Will I Learn?

Basic brain functions
Neuroscience techniques that improve conflict management and communication
How to begin crucial conversations and set the stage for success
Compassionate communication
An introduction to our brains on conflict
How to de-escalate high emotions
How to connect more deeply with others during difficult times

Description

Conflict is unavoidable and neuroscience helps us leverage our brain power so we can best communicate during crucial conversations and times of stress. This course explores the communication process from the perspective of how one’s brain manages information and reacts to stress with particular emphasis on conflict. Brain functions will be explored in bite-size pieces that will teach participants what occurs unconsciously and automatically during conflict and how to positively work with that knowledge.

Walk Away With

Tools to begin crucial conversations and set the stage for success
An understanding of compassionate communication and how we can use such communication to enhance our lives and those around us
The ability to de-escalate high emotions and connect more deeply with others during difficult times

Who Should Attend?

Anyone interested in learning to manage conflict in their professional and personal life.