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Business & Professional Development

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Turning Challenges into Opportunities: Elevating the Customer Experience 

ID:4283
Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired. This course is de ...  View More

Start date: 09/23/25

End date: 09/23/25

Weekly - Tue 2:30 PM - 5:00 PM (9/23/2025-9/23/2025)

City : Twin Falls City : 
  Twin Falls.

Instructional Method: Classroom

18 Seats Left

Location: HSHS-Health Science Human Services Building Location : 
  HSHS-Health Science Human Services Building.

Room :  240-Classroom

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HR Essentials 2: Conflict Resolution & Workplace Investigation 

ID:3628
What Will I Learn? Conflict Resolution & Workplace Investigation Sources of workplace conflict Conflict resolution styles Strategies for re ...  View More

Start date: 09/23/25

End date: 09/23/25

Tue 3:00 PM - 5:00 PM (9/23/2025)

workforce.csi.edu

Instructional Method: Online

30 Seats Left

workforce.csi.edu

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HR Essentials 3: Employment Law 

ID:3629
What Will I Learn? Employment Law Understanding the FLSA Anti-Discrimination Title VII of the Civil Rights Act of 1964 / ADEA / PDA / ADA / ...  View More

Start date: 10/07/25

End date: 10/07/25

Tue 3:00 PM - 6:00 PM (10/7/2025)

workforce.csi.edu

Instructional Method: Online

5 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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Leadership Academy 

ID:4293
This six-week, hands-on leadership workshop is not just about learning leadership skills, but about recognizing yourself as part of the solution. It's ...  View More

Start date: 10/15/25

End date: 11/19/25

Weekly - Wed 3:00 PM - 4:30 PM (10/15/2025-11/19/2025)

City : Twin Falls City : 
  Twin Falls.

Instructional Method: Classroom

20 Seats Left

Location: HSHS-Health Science Human Services Building Location : 
  HSHS-Health Science Human Services Building.

Room :  158-Classroom

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HR Essentials 4: Talent Acquisition 

ID:3630
What Will I Learn? Talent Acquisition Identify Hiring Need Recruitment Plan Create Job Description Create Job Posting Source both activ ...  View More

Start date: 10/21/25

End date: 10/21/25

Tue 3:00 PM - 6:00 PM (10/21/2025)

workforce.csi.edu

Instructional Method: Online

5 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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Core New Leadership Skills: Building Strong Workplace Relationships 

ID:4284
Shift your mindset as a manager. Designed for someone who has been promoted from within, this course will equip new leaders at the foundational level ...  View More

Start date: 10/21/25

End date: 10/21/25

Weekly - Tue 4:00 PM - 6:30 PM (10/21/2025-10/21/2025)

City : Twin Falls City : 
  Twin Falls.

Instructional Method: Classroom

16 Seats Left

Location: HSHS-Health Science Human Services Building Location : 
  HSHS-Health Science Human Services Building.

Room :  240-Classroom

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HR Essentials 5: Performance Management 

ID:3631
What Will I Learn? Performance Management Creating a coaching culture The death of the annual performance review Corrective Action D ...  View More

Start date: 10/28/25

End date: 10/28/25

Tue 3:00 PM - 6:00 PM (10/28/2025)

workforce.csi.edu

Instructional Method: Online

5 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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Introduction to Parli Pro for Businesses and Nonprofits 

ID:4242
This course provides a practical introduction to parliamentary procedure. Participants will learn key terms, how to move and manage motions, debate re ...  View More

Start date: 11/04/25

End date: 11/04/25

Weekly - Tue 3:00 PM - 5:00 PM (11/4/2025-11/4/2025)

Instructional Method: Classroom

30 Seats Left

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HR Essentials 6: Learning & Development 

ID:3632
What Will I Learn? Learning & Development Onboarding & Orientation Skills Training Career Development Programs Succession Planning Des ...  View More

Start date: 11/11/25

End date: 11/11/25

Tue 3:00 PM - 6:00 PM (11/11/2025)

workforce.csi.edu

Instructional Method: Online

6 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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Negotiation & Leadership 

ID:3598
Are you intimidated by negotiations? Negotiation is all around us in both our personal and professional lives, yet many of us feel we are not strong n ...  View More

Start date: 11/18/25

End date: 11/18/25

Tue 10:00 AM - 12:00 PM (11/18/2025)

City : Twin Falls City : 
  Twin Falls.

Instructional Method: Classroom

18 Seats Left

Location: HSHS-Health Science Human Services Building Location : 
  HSHS-Health Science Human Services Building.

Room :  256-Classroom

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HR Essentials 7: Total Rewards Part 1 

ID:3633
What Will I Learn? Creating a Compensation System Position Analysis Job Descriptions Market Analysis to identify Benchmark Job Total Comp ...  View More

Start date: 11/18/25

End date: 11/18/25

Tue 3:00 PM - 6:00 PM (11/18/2025)

workforce.csi.edu

Instructional Method: Online

5 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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HR Essentials 8: Total Rewards Part 2 

ID:3634
What Will I Learn? Benefits Welfare Plans Retirement Plans Incentive Programs Short-term Incentive Plans Long-term Incen ...  View More

Start date: 11/25/25

End date: 11/25/25

Tue 3:00 PM - 6:00 PM (11/25/2025)

workforce.csi.edu

Instructional Method: Online

5 Seats Left

workforce.csi.edu

Call 208-732-6310 to register
 
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